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Return Merchandise Authorization (RMA)

Repair Station Return Merchandise Authorization Request Application...

 

Cobham Avionics - Prescott, Customers: In order to help serve you better we have created a web based RMA request application that consists of a multi-page form. An RMA must be requested for each individual unit being sent into the Repair Station.
 
Your product may be controlled by either the EAR (United States Department of Commerce) regulations or ITAR (U.S. Department of State) regulations.  If your product is ITAR controlled, or you are unsure of the classification of your product, please contact our repair department at 928-708-1531 or repairs.prescott@cobham.com for return instructions.  If an ITAR controlled product is imported incorrectly, this is a violation of the International Traffic in Arms Regulations. It can cause significant delay in the return of your unit/s and additional fees for licensing activities.
 

Please be prepared to provide the following information in which to complete this process successfully.

  • Form Page 1 of 4  -  This page: Customer, Contact and Billing Information
  • Form Page 2 of 4  -  Return Shipping Information
  • Form Page 3 of 4  -  Product Information, (ie: Customer PO Number, Model, Part Number, Serial Number...)
  • Form Page 4 of 4  -  Payment Information and Submit

Note: Cobham Avionics - Prescott will not accept credit card information over the internet for liability reasons.

Please take note of required fields. Required fields have a "Red Block" symbol after the Field title.

 

 

Tips:

After submitting your first RMA your browser, if cookies are turned on, will remember the information you previously submitted. Double-click in any field to display previously used data and select that data from the drop down list.

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